Shipping and Returns

Our Commitment:
Your satisfaction is our top priority. If you’re not entirely happy with your purchase, we’re here to help.

Return Window:
You may return most new, unopened items within 30 days of delivery for a full refund.

Damaged or Defective Items:
If your order arrives damaged or defective, please contact us immediately. We will cover all shipping costs for the return of damaged or defective items and send a replacement at no additional cost to you.

Easy Returns:
To initiate a return, please contact our customer service team. Follow the simple instructions provided by our team to complete your return.

Refund Process:
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Free Return Shipping:
We offer free return shipping for items that are returned due to an error on our part or a defect in the product. For all other returns, the customer is responsible for return shipping costs.

Exchange Option:
If you prefer, we can also offer an exchange for another item or store credit that you can use at any time.

Different Rules for Different Items:
Please note that certain types of items may have specific return rules. Refer to the product listing for any unique return policies.

Customer Support:
For assistance with your return or if you have any questions, please reach out to our customer service team directly at or connect with us on Instagram @fezekbodyshop. Our team is ready to help you with any concerns or questions about your order, return, or refund.

International Returns:
International returns are subject to the same policy. However, we do not cover return shipping costs for international returns. Duties, taxes, and any additional charges for customs clearance are not refundable.

Return Address:
Please send all returns to the following address, unless instructed otherwise by our customer service team:
1500 Tileston Road #106
Saint Cloud, FL, 34772

Additional Information:
We are not liable for any items lost or stolen in transit. Please keep a copy of your shipping receipt as proof. If an item is not returned in its original condition, the buyer is responsible for any loss in value.

Shipping Times:
Most orders will be delivered within 5-7 business days. We appreciate your patience as delivery times may vary based on the shipping carrier and destination.